How does Google scan and digitize 20 million books? With a hidden army of workers. Andrew Norman Wilson's ScanOps aims to make them less hidden.

In 2007, Andrew Norman Wilson worked as a contractor producing video for Google, where he noticed a strange thing: In the building adjacent to his office, workers would stream out every morning, as he arrived. They had worked a long night shift. He also discovered that these workers had a different classification than other contract workers such as himself. They weren't allowed to touch any of the standard Google amenities that you hear about in every fawning business profile: the free food, bicycles, etc.
Wilson turned his video camera on the workers, who turned out to be Google Books digitizers. When Google found out, it fired Wilson and tried to destroy all of his footage. Despite fear of a lawsuit, Wilson put out a video (titled “Workers Leaving the Googleplex,” referencing early cinema’s “Workers Leaving the Factory” by the Lumiere Brothers) and it went viral.
The Chicago-based artist has continued to explore the mostly-unseen labor behind Google Books, the eight-year-old digitalization effort that has resulted in 20 million-plus scanned pieces of text. For his latest project, ScanOps, Wilson collected hundreds of examples of Google Books misfires, focusing on instances of scrambled up pages, the inevitable consequences of the fact that workers are photographing thousands of pages a day — and it's those mistakes that mark what they're doing as human labor.
Wilson does not want to simply collect examples of Google flubs. “I’m not really interested in putting this project online,” he told me, “I want to re-materialize them as prints and a book.” By that, he means taking the digital image and putting it on paper, with a frame, to be shown as a photograph. Besides adding colored frames, he has not altered the images. He is showing some of the prints in art galleries and his book, to be published this summer, will contain hundreds of misfires.
View Entire List ›
Quest Software Bharti Airtel Yahoo Electronics For Imaging